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Viers FAQs
A. Our color-coded window stickers make it easy to understand what kind of vehicle you are looking at. Each one shows the vehicle's pricing level, inspection status, and whether protection coverage may apply. We use four categories: Dealer Certified, Budget Minded, Pipeline Vehicles, and Wholesale to the Public.
A. Not every vehicle is in the same stage of inspection, certification, reconditioning, or protection. Some are fully inspected and protected, while others are priced lower because they are offered before reconditioning or sold as-is. This gives you more choices based on budget and comfort level.
A. Dealer Certified is our highest vehicle tier. These vehicles receive a 120-point quality assurance inspection by a Certified Technician, including a road test, mechanical inspection, safety inspection, and vehicle history check. They also come with our 2-Key Guarantee plus the remainder of factory coverage or a 3 month or 3,000 mile vehicle protection plan, whichever is greater.
A. Dealer Certified vehicles use the green sticker.
A. Budget Minded vehicles are road-tested to help assure proper drivability, including starting, shifting, and stopping as they should. They have not been inspected for possible underlying mechanical issues, so we recommend having them professionally inspected before purchase. These vehicles are sold as-is unless additional coverage is purchased.
A. Budget Minded vehicles use the yellow sticker.
A. A Pipeline Vehicle is offered at a discounted price before inspection, certification, reconditioning, and detailing if applicable. Mechanical issues may be present, and the price may go up after reconditioning is completed.
A. Pipeline Vehicles use a white sticker with a yellow border.
A. Wholesale to the Public vehicles are offered at wholesale pricing to the public before they go to auction. These vehicles may have mechanical and or cosmetic issues and are sold as-is with no expressed or implied warranty.
A. Wholesale to the Public vehicles use the red sticker.
A. No. Coverage depends on the vehicle tier. Dealer Certified vehicles include protection coverage, while Budget Minded, Pipeline Vehicles, and Wholesale to the Public vehicles are generally sold as-is unless separate coverage or a service contract is purchased.
A. As-is means the buyer is responsible for repair costs after purchase unless separate certification, protection coverage, or a service contract applies.
A. We use market-based pricing. That means we compare similar vehicles using things like year, make, mileage, trim, and market availability to keep our pricing competitive.
A. No, we work with reputable lenders.
A. We work with outside lenders and financing options designed to help our customers move forward. Many buy here pay here lots handle financing in-house, often with different pricing and payment structures. Our goal is better vehicle value, better financing options, and a better overall experience.
A. Yes. We work with customers across a wide range of credit situations, including good credit.
A. Yes. We have financing options for many first-time buyers and work with lenders that can help you start building credit history.
A. Easy Credit Approval means we have programs designed for customers who may have had credit challenges in the past. We look at the full picture, not just your score.
A. In many cases, yes. We work with some service industry and non-traditional income situations where income can be harder to document.
A. Yes, in many cases. We may be able to use tax returns, bank statements, job letters, or cancelled checks as proof of income. Depending on the situation, a larger down payment may sometimes be needed.
A. Possibly, yes. We work with many different financial situations, including some open bankruptcies.
A. Possibly, yes. Many customers we work with are rebuilding after credit challenges, including repossessions.
A. In some cases, yes. There may be programs available that allow little or no money down depending on the vehicle, lender, and approval terms.
A. Absolutely. Your trade-in may help reduce the amount you need to finance or the cash you need to bring in. Ask us about our Drive IT or Drag IT program too.
A. Income requirements vary by lender and approval type. In many cases, lenders want to see stable income, but the exact requirement depends on the full application.
A. In many cases, yes. License status can affect approval options, so it is best to let us know about any license issues up front.
A. No appointment is required, but calling ahead is always a good idea so we can make sure the vehicle you want to see is available and ready.
A. Yes. We want you to feel comfortable and confident before making a decision.
A. Yes, you can ask about having a vehicle professionally inspected before purchase, especially on as-is vehicles.
A. We do our best to keep our online inventory up to date, but vehicles can sell quickly. If you see something you like, contact us right away to confirm availability.
A. Possibly, yes. Contact us right away if you find a vehicle you want, and we can explain what options may be available to help you move forward.
A. It helps to bring your driver's license, proof of income, proof of residence, proof of insurance, and any trade-in information if you have a vehicle to trade.
A. In most cases, yes. You will usually need proof of insurance before taking delivery.
A. Every deal is a little different, but having your documents ready can help speed things up. We work hard to keep the process simple and smooth.
A. In many cases, you may be able to take your vehicle home the same day once financing, paperwork, and insurance are finalized.
A. Yes. We help make the paperwork process easier and can explain what is needed for title and registration.
A. We believe in being straightforward, helpful, and transparent. Our color-coded pricing model helps you understand exactly what type of vehicle you are looking at, and our team works hard to help you find the right vehicle and financing option.
A. That is totally okay. We can walk you through your options, answer your questions, and help you understand what may be available based on your situation.
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Value Your Trade!
Save thousands in sales tax!
Get an instant offer
Find your next ride
Apply the value of your trade-in to your purchase or down payment
I'd like to
Save thousands in sales tax!
Find your next ride
Get an instant offer
Apply the value of your trade-in to your purchase or down payment
Sell Your Car today!
Save thousands in sales tax!
Find your next ride
Get an instant offer
Apply the value of your trade-in to your purchase or down payment
dane walker
August 19, 2024.
Great customer service. Straight forward and honest. Spencer was very friendly, humble and not pushy about selling cars. Great warranty with qualified vehicles.
Caden Jones
August 7, 2024.
Cory is the best sales person ever to exist!
Hailey Boman
July 16, 2024.
We had the pleasure of working with Spencer and Corey and they made our car buying experience so smooth and easy! We were in a really tight spot and needed to get into something quick and they both helped us get into a car we wouldn’t have picked for ourselves but completely fell in love with it! Very much recommend working with anyone here especially if you are having a harder time getting approved!! Such an amazing experience!!!
Liz Mills
May 24, 2024.
Great experience! Bought a car from Spencer and he was great to work with! I'll be back for my next vehicle.
Brianna Smith
March 15, 2024.
My husband and I began searching for a new vehicle for him just a few days ago. We saw a few we liked through Viers and stopped in for a test drive. Every vehicle posted online was available in person and ready to go! It was a nice change to have a dealership who keeps accurate record of their inventory. We had stopped at a few other places that said “oh that vehicle is at this other location” etc. Within minutes of walking inside we were on our way with the first test drive. We loved the Escape and began the financing process that same day. Cory is great to work with, made the used car process less “scary” and has an awesome sense of humor. When my lease is up on my current vehicle we will definitely be back to purchase another for me. Viers will definitely be our go to dealership from now on!
Michelle Babcock
February 7, 2024.
Great, friendly customer service. Their Off Lease Connection program is the way to go.
Tawni Burgess
November 14, 2023.
Just cosigned for my sons first loan to get a car here. Corey, Ashley, Matt Viers...all awesome people. Great experience here.
Brandi Swallows
August 12, 2023.
Staff is wonderful and not pushy, so much so in fact I've bought there twice with Wonderful experiences both times. I went in pretty particular about what I was looking for in a vehicle and they were just as particular in what they showed me and I love both purchases! Their vehicles are mechanically sound and a joy to own. Don't hesitate to buy here Best car buying experience Ever!!
Joe D
July 13, 2023.
Several transactions over the last few years. Always a great experience. Knowledgeable staff who always find a way to help.